Making a formal complaint to a standards authority
If you've found this page you are likely to have seen something about mental illness in the media that you feel is discriminatory and unacceptable. You may feel that what you have seen breaches broadcasting or print media standards and is worthy of a higher level of complaint.
Why are formal complaints important?
Making a formal complaint is the best way for us, as viewers, listeners and readers of the media, to have our say about what we think is acceptable to publish or broadcast. Things won't change if no one speaks out.
Media complaint authorities
To get a copy of the print, broadcast or advertising industry's codes of practice or to find out how to make a formal complaint, contact the relevant complaint authority below. There is no cost involved in making a complaint to the BSA, ASA or NZPC.
For complaints about television or radio
Broadcasting Standards Authority
PO Box 9213 (2nd floor, 54-56 Cambridge Terrace)
Wellington 6141
Ph (04) 382 9508
Fax (04) 382 9543
BSA codes and standards
For complaints about any form of advertising
Advertising Standards Authority
The Secretary Advertising Standards Complaints Board
PO Box 10-675
Wellington 6143
Ph 0800 ADHELP (0800 234 357)
Fax (04) 471 1785
ASA codes of conduct
For complaints about newspaper or magazine content:
New Zealand Press Council
The Secretary
New Zealand Press Council
PO Box 10-879
The Terrace
Wellington 6143
Ph (04) 473 5220
NZPC principles
